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What to Do When You’re in Need of an AC Repair

AC repair in El Dorado Hills, CA by Air Tech HVAC Inc.
July 11, 2017

The realization that your home cooling system isn’t working properly can be a shocker especially if you’re in an area where the heat is fierce. If you find yourself in need or AC repair, there are a few things that you can do to determine just what the problem is before you call in a professional to complete that repair.

5 Actions to Take When You Need AC Repair

  • Look at your unit’s repair history.
    If you hire an air conditioner technician to repair the unit, they’ll likely ask about the history of your AC unit. In preparation, it’ll help if you examine the history or your cooling unit. You’ll see what was done when it was done, and what hasn’t been done.
  • Do Some DIY work and Investigation.
    There are a few things that you can do to see if you can find the problem, or gain information to give to your repair technician when they come to fix your AC unit. They are as follows:
  1. Check the Electrical panel.
    If your AC unit doesn’t get power, it’s not going to cool your home. You may have a switch in the breaker box that needs to be flipped.
  2. Clean condensate drains.
    If you’re using your AC unit frequently, there’s a possibility that your drains mighty needs a little work. Cleaning the condensate drain is something a homeowner can do on their own as part of regular AC maintenance, but it is also something an AC repair technician may do if they come to your home to fix the problem.
  • Clean the Outdoor AC Unit.
    Sometimes a malfunctioning unit just needs to be cleared of debris. Debris can cause fans not to function, or cause bigger issues over time. If you clean they unit and still have problems, an AC repair technician will examine the outdoor unit and keep debris away from the unit makes their jobs easier.
  • Check the Thermostat.
    You may not need to fix the entire unit. There may be an issue with the thermostat if your AC unit does not come on when you expect it to. Ensure that your thermostat is set to cool, and the temp is set below the ambient temperature to get it to turn on. You may need to replace batteries if the unit is battery powered.
  • Hire Certified AC Repair Technicians and Ask Questions.
    Air conditioner repair technicians know their field. They know what problems might be caused by less-than-obvious issues, and they know how to correct them. They’re a great resource for AC repair when you find you can’t do something on your own. They can also be a great source or information to help you understand what happens with your home cooling system and what you can do to prevent emergency repairs in the future.

Questions to Ask Potential AC Repair Technicians

If you don’t have an air conditioning professional you already use on a regular basis, you may have questions about the work that the individuals you hire will do. The research will help you find the right AC repair technician of the company for your needs and a company that you’re comfortable with.

There are a few questions that you can and should ask to get an idea of what they do, how they’ve done it and how you are protected with their work.

  1. Is the company or technician state licensed?
    If the answer is no, that’s a huge red flag. You should only work with technicians who are state licensed because their work will meet state standards. That will also offer some protections for you as a homeowner.
  2. How long has the company been in business locally?
    Sure, it’s good to know a company’s history if they’re national, but if you’re looking at a company with many offices, of a company that’s smaller, it’s important to know how long they’ve been in your area. This helps you to judge the quality of their AC repair work.
  3. What guarantees are available?
    Many companies offer service guarantees, but not all of these are the same. Some offer satisfaction guarantees that cover changes and repairs for a certain amount of time (usually a year) after your first installation or repair. Others offer a no lemon guarantee, which states that if certain parts of the unit fail within a certain amount of time (again, often a year), you can have a new indoor or outdoor unit installed, depending on what part of the unit failed. Some offer a performance guarantee that says the unit they install will cool your home to specific temperatures, or they’ll correct the issue.

With regular maintenance and keeping up on the DIY maintenance (like changing air filters, cleaning outdoor units of yard debris), you may be able to reduce the need for unexpected AC repair.